Client Services

Create NYC is a different kind of advertising agency — we were purpose-built to efficiently execute core healthcare tactics on demand. We thrive on getting tactics done with immediacy, creativity, and efficiency — all for flat-fee, per deliverable pricing. We bring years of experience as a valued, strategic execution partner with a model to support work as a complement or sole agency. Create NYC is an Ashfield Health specialist agency, part of UDG Healthcare plc.  Assists account team in the coordination and tactical execution of advertising for clients.Responsibilities<ul><li>Manages client status reports and meetings </li><li>Leads project execution through Create NYC and client processes, working closely with teammates in creative and operations</li><li>Participates in strategy and planning meetings with account lead</li><li>Demonstrates ability to effectively organize and manage multiple tasks and projects simultaneously</li><li>Thoroughly understands the internal workings of the agency and the fundamentals of account management</li><li>Communicates well verbally and in written form</li><li>Maintains positive working relationships within account team, creative staff, and controller</li><li>Assists with proposals, billing, and budgets</li></ul>Competencies<ul><li>Advertising acumen (print and digital) and proven track record</li><li>Strong interpersonal and communication skills</li><li>Organized and efficient approach</li><li>Sense of urgency and positive attitude</li><li>Independently completes responsibilities with a high level of comfort working in a virtual-based model</li></ul>Qualifications Required:<ul><li>Bachelor&#39;s degree</li><li>At least 2 years of pharmaceutical advertising experience</li><li>The ideal candidate will be a professional seeking a new opportunity in an innovative and highly enterprising agency</li></ul>Preferred:<ul><li>Advertising, Marketing, Business, or related degree</li></ul>New Model Advertising Agency With Strong Growth and Unique Opportunities<ul><li>Join a fast-growing agency where core values, culture, and team are a part of each day </li><li>Contribute to momentum of new-model agency</li><li>Partner with the best creative and marketing talents in the business</li><li>Learn skills while defining new industry benchmarks</li></ul>Agency Benefits you’ll be rewarded with: •    We have always been and will be a fully remote agency! •    20 PTO days &#43; incremental days for years of service •    5 sick days •    End of year break •    2 floating summer Fridays  •    Sabbatical at 7 years •    Competitive Salary •    Private Healthcare •    401K plan fully vested •    Reimbursement for internet &#43; phone  EEO: Ashfield Health is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield Health are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.  Further, pursuant to applicable local ordinances, Ashfield Health will consider for employment qualified applicants with arrest and conviction records. Ashfield Health is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

New York

SAE/Account Supervisor (Remote)

Create NYC is a different kind of advertising agency — we were purpose-built to efficiently execute core healthcare tactics on demand. We thrive on getting tactics done with immediacy, creativity, and efficiency — all for flat-fee, per deliverable pricing. We bring years of experience as a valued, strategic execution partner with a model to support work as a complement or sole agency. Create NYC is an Ashfield Health specialist agency, part of UDG Healthcare plc.  Account lead (Account Group Supervisor or Account Director) provides strategic input, tactical development and execution oversight, and direction to creative partners on assigned accounts. Has direct management responsibility of account colleagues with key priorities to establish productive client relationships, ensure high-quality agency advertising, and increase agency revenues.Responsibilities<ul><li>Leads account with deep understanding of industry, category, brand, research, and strategy to support tactical execution</li><li>Builds productive and continuous client partnerships with lead responsibility</li><li>Effectively manages agency scope, creative development, and execution of quality tactical deliverables</li><li>Recognizes and exploits organic growth opportunities; actively manages account finances with full accountability</li><li>Manages Account Support to ensure efficient output and development</li><li>Leads all aspects of communication plans, proposals, and timelines</li><li>Builds and maintains expertise in client policies and procedures</li><li>Maintains professionalism and passion for account</li></ul>​Competencies<ul><li>Advertising acumen (print and digital) and proven track record</li><li>Experience is driving organic growth</li><li>Comfort in problem solving and determining processes for new clients/brands</li><li>Demonstrated strategic/analytical thinking and interpersonal communication skills</li><li>Ability to lead many competing priorities and apply learnings from other companies/brands to work at hand with client</li><li>Sense of urgency with ability to work autonomously and efficiently in a fast-paced environment</li><li>Independently manages accounts with high level of comfort working in a virtual model</li></ul>​QualificationsRequired:<ul><li>Bachelor&#39;s degree</li><li>At least 5-7 years of pharmaceutical advertising experience</li><li>Ideal candidate will be an established professional seeking a new opportunity in an innovative and highly enterprising agency</li></ul>​Preferred:<ul><li>Advertising, Marketing, Business, or related degree</li></ul>Agency Benefits you’ll be rewarded with: •    We have always been and will be a fully remote agency! •    Flexible Vacation Policy •    5 sick days •    End of year break •    2 floating summer Fridays  •    Competitive Salary •    Private Healthcare •    401K plan fully vested  EEO: Ashfield Health is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield Health are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.  Further, pursuant to applicable local ordinances, Ashfield Health will consider for employment qualified applicants with arrest and conviction records. Ashfield Health is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

Account Director/AGS (Remote)

Client Navigator/Business Unit LeadTitle: VP, Senior Account Director/SVP, Group Account DirectorClient Navigator is a seasoned healthcare agency leader, growth agent, and excellent people manager. In this role, you’ll guide multiple agency/client teams to create amazing work, drive a profitable business, and maintain great team morale. The success of the entire team, client budget, profitability and work quality starts and stops with you. You’ll coordinate with leaders of other delivery functions to meet and exceed client expectations and ensure that the process is running efficiently to meet those goals. You can expect to work in a truly unique agency model that questions the validity of any traditional ways of doing business, surrounded by some of the most friendly and engaging colleagues in the business.This role reports to the Account Function head and will work closely with Operations and Creative as part of our Navigator Leadership Team.Responsibilities<ul><li>Oversees all activities across assigned accounts</li><li>Ensures client relationships remain positive and productive by being sensitive to evolving client needs and proposing effective solutions</li><li>Leads senior-level creative review to provide top-notch, on-strategy tactical deliverables</li><li>Effectively manages the agency scope, creative development, and execution of quality tactical deliverables</li><li>Possesses a superior understanding of clients&#39; business issues, policies, and procedures and has a pulse on industry trends  </li><li>Partners well cross-functionally to ensure effectiveness and efficiency of workflow, owning, communicating, and implementing client process change internally </li><li>Recognizes and maximizes growth opportunities; actively looking for opportunities to upsell – delivers year over year growth across accounts</li><li>Able to build and map new relationships for new business opportunities</li><li>Proven ability to provide financial reporting input: Actively managing monthly/quarterly/annual business forecast against targets </li><li>Coaches and leads Account director level direct reports to grow within their seats and the team beneath them</li></ul>Competencies<ul><li>Outcomes-oriented mindset, future state visioning of implementing transformations, from ideation and design to delivery management and orchestration</li><li>Fueled by a fast-paced, exciting, and dynamic/evolving environment</li><li>Robust and customer-centric business acumen and experience</li><li>Exceptional written and verbal communication skills</li><li>Detail-oriented and organized; ability to prioritize and multi-task</li><li>Self-motivated, responsible, and accountable</li><li>Good relationship cultivation skills including dealing with multiple stakeholders and ability to think on your feet</li><li>Strong conflict management skills at senior level</li><li>Viewed as an exceptional account leader with high level of comfort working in a virtual model</li><li>Exhibits passion for shifting seamlessly between strategic thinking and active implementation and execution</li><li>Excited by an execution based model </li></ul>QualificationsRequired:<ul><li>Bachelor&#39;s degree</li><li>At least 8-10 years of healthcare advertising experience</li></ul>Preferred:<ul><li>Significant experience with top 10 Pharma, including Pfizer</li></ul>

Evoke Create

New York

Client Services