Associate Director

Evoke Kyne

Dublin

About Evoke KYNE

Evoke KYNE is a global, award-winning health communications and public relations agency dedicated to helping improve and save lives.  We were founded on the belief that communication is a powerful health intervention.  We are part of Evoke, a marketing, media, and communication agency designed for health and wellness.

About this role

The Associate Director will be responsible for the hands-on planning, coordination, implementation and financial administration of communications programs for biopharmaceutical clients. The Associate Director will oversee multiple accounts and account teams. Typically, the Associate Director:

  • manages multiple significant (e.g., large scope/budget/clients w/multiple projects) and complex client engagements and serves as day-to-day client lead
  • typically has 10+ years’ relevant experience in global healthcare communications
  • manages assigned projects independently with 2-4 direct reports
  • actively participates in new business efforts, growing in-line business and helping to secure new clients
  • serves as a member of the Regional Management Team
  • reports to the Senior Director or Managing Director 

 

KEY RESPONSIBILITIES

Client Partnership

  • Leads and maintains relationships with core clients and external audiences and partners
  • Leads all aspects of planning and execution of client projects (including leadership of annual client program planning), ensuring timeliness, efficiency and high-quality delivery of results
  • Serves as strategic counsel lead for client engagements based on broad health communications landscape and business goals; takes immediate action on client feedback
  • Manages financial performance for key client engagements (i.e., client budgets, team capacity, planning and vendor management)
  • Serves as facilitator for client workshops and events, including speaker training sessions, multi-stakeholder convening initiatives, internal messaging workshops, etc.

Business Development & Operations

  • Supports development and presentation of new business proposals from start to finish (in partnership with other team members and partners); presents during new business pitches with confidence
  • Continuously identifies opportunities for organic account growth
  • Leads key areas of organizational efforts (company marketing, professional development opportunities, mentorship program, team outings coordination, etc.)
  • Manage one or more large accounts as the strategic lead; fostering client-agency relationship to build trust, manage expectations and serve as a valuable resource to clients.

Leadership & Teamwork

  • Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (writing, research, logistics)
  • Partners effectively with agency leads for media, digital and creative to deliver integrated programming recommendations for clients; models collaborative abilities with staff
  • Demonstrates strong strategic leadership skills; guides strategy for assigned business and teaches others
  • Conducts staff annual reviews and regular check-ins, overseeing professional development and opportunities for growth and advancement

Effective Communication

  • Demonstrates the ability to apply strong writing skills to all projects, providing thoughtful editorial guidance to account team and ensuring overall quality in all outputs
  • Hones presentation skills and can effectively coach other team members to further develop their skills accordingly
  • Proactively drives agency recommendations and idea generation

Qualifications

  • Bachelor’s degree, preferably in communications, marketing, business or health / science related field or equivalent experience
  • 10+ years’ experience in a global communications or related marketing / advocacy / health agency
  • Proven managerial acumen
  • Excellent problem solver and negotiation skills
  • Can assemble and motivate well integrated teams to drive client businesses
  • Has earned respect (internally and externally) and has leadership presence
  • Superb internal and external communications skills (verbal, written, listening)
  • Superb client relationship management skills
  • Positive, professional and flexible attitude that lends itself to quality client service
  • Experienced with media relations strategy and social media landscape; track record of delivering results
  • Demonstrates keen critical thinking skills and proactivity
  • Strong client and team presentation skills
  • Shows an entrepreneurial spirit
  • Strong attention to detail and with mastered ability to manage multiple priorities

Personal characteristics

Ambitious, creative, honest, flexible, strong leader, good team player, self-aware, robust.

 

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.