Senior Account Director

Evoke Micromass

Cary, North Carolina

Who we are:

Evoke is a global brand, experience, and communications agency platform, purpose-built to make health more human. We’re a dynamic global healthcare platform of comprised of practice areas and specialty agencies – adaptive, agile and designed around our clients. We provide frictionless access to a uniquely comprehensive offering and one of the industry’s deepest and most dynamic collections of talent. We use data-driven insights, creativity, and applied innovation to solve the most complex of problems in our marketplace. Our digital-first perspective means we can unlock the potential of today and shape tomorrow. 

About Evoke MicroMass:

We are a full-service agency with over 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. At Evoke MicroMass, we see behavior broadly— including what patients or providers think, feel, and do. We apply a unique combination of behavior-change strategies, compelling creative, and digital innovation to marketing that address the behavioral barriers that often get in the way of an optimal experience.


  • Leverage client relationships (and access to client intel) to identify growth opportunities within existing accounts

  • Serve as the agency lead in select brand planning processes

  • Partner with Project Management Team Leads to ensure teams are set up for success in day-to-day management of your accounts including, but not limited to resource needs, challenges, and opportunities for improvement, etc.

  • Responsible for monitoring profitability within their respective business unit and identifying areas to optimize efficiencies

  • Lead special projects: to be assigned by the agency leadership team (based on passion/interest, experience, etc.)

  • Team development and management

  • Mentor and help grow Account Directors, Account Supervisors, Senior Account Executives, and Account Executives

  • Ensure proper growth and skill development associated with the AD and AS role (ex., strategic pull-through, creative direction, client management)

  • Identify staffing needs and inform the recruitment of their group members (working with HR)

  • Ensure everyone on team is following Evoke MicroMass processes and procedures

  • Mentor and help grow broader internal agency team members


  • Bachelor’s degree in business, healthcare, or pharmaceutical-related field required

  • 8-10 years of experience managing healthcare/pharmaceutical marketing accounts

  • Comprehensive knowledge of digital communications

  • Proven financial management experience required

  • Proven success with organic growth opportunities and/or new business opportunities

  • Excellent written, verbal, and public speaking/presentation skills

  • Detail oriented, well organized, proactive, and have the ability to manage multiple tasks

  • Exhibits forward thinking and is solution oriented (internally and externally)

  • Proven track record for building and managing high-performance teams

  • Experience working with senior level brand managers in pharmaceutical and/or OTC healthcare; strong consumer RM outside of healthcare is a plus

  • Ability to travel on an as needed basis (25-35% of the time)

  • Encompass our core values

Why Evoke MicroMass?

As a fast-growing agency in a highly competitive market, hiring the right talent makes all the difference.  At Evoke MicroMass we understand that changing lives takes time, commitment and talent.  We value collaboration and diversity of thought and we rely on the power of behavioral science fueled by our imaginations.  At our core we believe that changing the lives for our clients and our community is possible.

Our Core Values:

  • No one is here by mistake.

  • Curiosity is the cure for stagnation.

  • Good ideas can be great when we challenge each other to go further.

  • You can be bold because behavioral science has your back.

  • Patients are waiting – we can’t.

  • Smart people, strong family, shared purpose.


Evoke is proud to be an equal opportunity employer. Individuals seeking employment at Evoke are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Evoke will consider for employment qualified applicants with arrest and conviction records. Evoke is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.