Account Supervisor/ Senior Account Supervisor

Evoke Mind + Matter

Boston

  • At the heart of the Matter.

    We’re an agency of like-minded individuals who are at their core collaborative-creators, boundary-breakers, and tomorrow-makers.

    Being at Mind+Matter, we all have certain traits in common—not just because we as human beings share 99.9% of our DNA—but ways of being and conducting ourselves. It’s our intrinsic wiring. It’s what we cultivate into our extraordinary.

    Offer spark, not snark. Offer your best. Offer a smile. Offer compassion and connection. Ask for a hand as well as offering one.

    OVERVIEW:

    The Senior Account Supervisor leads the internal account team and clients from a day to day perspective. He/she has the ability and understanding to align both strategy and tactics with the overall brand vision, manage tactical and strategic deliverables, and oversee financial management and reporting as aligned to client budget and compliance.  The Senior Account Supervisor manages direct reports and is responsible for growth and career development.
     

    CORE COMPETENCIES:

    • Internal and day-to-day client brand team leader
    • Management of 1 or more direct reports with concentration on their growth and development
    • Alignment of tactical flow and financial responsibility to client’s overall vision and strategy

    RESPONSIBILITIES:

    • Maintain core client contacts and relationships
    • Align both strategy and tactics with the overall brand vision
    • Provide short-term and longer range execution direction for product to internal team
    • Lead tactical planning process and eventual roll out of plan as aligned with client vision
    • Oversee direct reports on tier C, D and manage tier A, B projects
    • Identify strengths and weaknesses of the account and make recommendations for change
    • Perform annual reviews for direct reports and help map out career path with routine feedback sessions
    • Work with agency senior management to ensure that account is staffed appropriately to meet client needs
    • Oversee and manage all financial aspects of client relationship including compliance to contract/agreements, billings, receivables, etc
    • Manage internal finance processes including monthly accruals and forecast tracking
    • Manage relationships with other marketing partners of clients, as required
    • Attends all client's meetings, market research, conventions, and communicates key learning to team and client
    • Actively participates in client presentations, selling and defending the agency's point of view
    • Assist in new business activities and pitches as requested
    • Stays current with industry news and competitive environment to continually expand knowledge

    QUALIFICATIONS:

    • Minimum of 5 years of medical marketing or healthcare agency management experience
    • Digital marketing competency
    • Strong communication skills, excellent writing skills
    • Strong attention to detail and organizational skills
    • Ability to think strategically and execute on that thinking
    • Problem solving and leadership skills
    • Proficient in Word, Excel, PowerPoint

    EEO

    Ashfield Health is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield Health are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield Health will consider for employment qualified applicants with arrest and conviction records. Ashfield Health is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

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