About Evoke Navience

Evoke Navience is a full-service managed markets agency that develops strategies and tactics across all managed markets segments for pharmaceutical and healthcare companies. The company partners with pharmaceutical clients to provide superior insights and a full spectrum of market access solutions that delivers successful business results. Evoke Navience provides a work environment focused on collaboration, innovation, integrity, and trust focused on individual and organizational growth.

Description: Account Director

Evoke Navience is seeking an Account Director to strategically lead major accounts and serve as the day-to-day contact in supporting the client relationship and deliverables and driving organic growth. This individual will provide excellent client service and effectively manage multiple clients/projects with a high degree of confidence, independence, and sound judgment.

Specific Responsibilities Include:

• Forms strong relationships with clients and ensures their needs and marketing goals are met
• Builds understanding and knowledge of the client’s business and their competitive environment
• Big picture vision and ability to identify broad business issues while driving the process and details through execution
• Translates the needs of the client into project briefs to facilitate project development and resource needs
• Partners with other departments to ensure alignment across the internal team on client projects
• Serves as the client’s primary day-to-day contact, setting agendas for regular update calls/meetings
• Works with project management team to establish timelines for all client projects and communicates changes as they occur to ensure accuracy of all project plans 
• Independently handles major projects of large accounts with assistance from senior management, as appropriate
• Understands product clinical data differentiators, competitive landscape, and customer insights to develop compelling resources that pull through the brand strategy
• Understands the regulatory and FDA environment, including internal client review processes

Position Requirements:

• Bachelor’s degree
• 5-8 years of pharmaceutical agency experience required
• Attention to detail; strong organizational skills
• Strategic partner for clients with proactive recommendations
• Familiarity with technology systems, UX
• Comfortable creating all account management documentation requirements including client status, project briefs, estimates, task plan timelines and presentations to address client requests
• Operate with sense of urgency in addressing client requests
• Assists in the development of communication objectives & strategies
• Provides constructive feedback in a professional manner to any department to create even better work while keeping people motivated

Skills/Qualifications:

• Multi-channel marketing asset development, execution and metric evaluation
• Strong communication and presentation skills (written and verbal)
• Ability to develop solutions to client needs
• Self-starter and time manager
• Strong planning and project management capabilities
• Ability to work in a fast-paced environment and prioritize workload effectively
• Excellent attention to detail and organizational skills
• A flexible and positive attitude with respect to work assignments and ever-changing priorities
• Excellent interpersonal, verbal, and written communication skills
• Values the importance of teamwork and works effectively as part of a team
• Creative, enthusiastic, and highly motivated
• Integrity in managing confidential and sensitive internal and client information